Skip to content Skip to footer
Effective Date: April 20, 2026
Welcome to Beijing Red Theatre (the "Website"). We are committed to providing a safe and secure booking experience for spectacular acrobatics shows at Red Theatre in Beijing. We respect your privacy and are dedicated to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit or make a booking through our website.
1. Information We Collect

When you use our website, we may collect the following types of information:
Personal Information

  • Full name

  • Email address

  • Phone number (including WhatsApp, WeChat, etc.)

  • Booking details (show date, number of tickets, seating preferences)

Payment Information

We do not directly store your payment details. Payments are securely processed through third-party payment providers such as PayPal or other secure gateways.
Technical Data

  • IP address

  • Browser type

  • Device information

  • Pages visited and time spent on the website

2. How We Use Your Information

We use your information to:
  • Process and confirm your ticket bookings

  • Communicate with you regarding your orders

  • Provide customer support

  • Send booking confirmations and important updates

  • Improve our website and services

  • Prevent fraud and ensure website security

We will never sell, rent, or trade your personal information to any third party.
3. Cookies and Tracking Technologies

Our website uses cookies to:
  • Improve user experience

  • Analyze website traffic and performance

  • Remember user preferences

You may disable cookies in your browser settings; however, some features of the website may not function properly.
4. Third-Party Services

We may use trusted third-party services, including:
  • Payment processors (e.g., PayPal)

  • Analytics tools (e.g., Google Analytics)

These third parties operate under their own privacy policies, which we recommend reviewing separately.
5. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, misuse, or disclosure. However, no method of transmission over the internet is completely secure.
6. GDPR Compliance

We comply with applicable data protection laws including the GDPR. We process personal data lawfully, fairly, and transparently, and only for specific and legitimate purposes.
Legal Basis for Processing (EEA Users)

If you are located in the European Economic Area (EEA), we process your personal data based on:
  • Your consent

  • The performance of a contract (ticket booking services)

  • Legal obligations

  • Our legitimate interests (such as improving services and preventing fraud)

7. Your Rights

Depending on your location (including the EEA), you may have the right to:
  • Access your personal data

  • Request correction or deletion

  • Object to or restrict processing

  • Withdraw consent at any time

  • Request data portability

To exercise these rights, please contact us using the information below.
8. Data Retention

We retain your personal data only as long as necessary to:
  • Complete your booking

  • Comply with legal obligations

  • Resolve disputes

  • Enforce agreements

9. Children's Privacy

Our website is not intended for children under the age of 16. We do not knowingly collect personal information from minors.
10. Changes to This Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised effective date.
11. Contact Us

Any questions about this Privacy Policy or your personal data, please contact us:
Need Help?
Booking questions? We're here to help.
QR Code

Scan to chat on WhatsApp or WeChat